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Ensure that 3rd Party cookies are enabled;

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Follow steps below:

1. Enable Third-Party Cookies in Chrome

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1.1.  On your computer, open Google Chrome.


1.2.  From the top right, select the three vertical dots and then Settings.


1.3.  This will open a web page, Settings. On the left hand navigation bar, select the Advanced Settings drop down menu.


1.4.  In the Advanced drop down menu, select Privacy and Security and then Site Settings.


 

1.5.  On the Site Settings page, select Cookies and Site Data.

 

1.6. On the Cookies and Site Data page, make sure that the Block third-party cookies setting is toggled off. 

 

 

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2. Enable Third Party Cookies in Firefox

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2.1.  Select the three vertical lines in the top right corner, and select Options.

 
2.2.  In the right hand menu, select Privacy & Security. 

 
2.3.  On the Browser Privacy page, select the Custom drop down menu. Make sure that the checkbox next to Cookies is unchecked. 


 

3. Enable Third Party Cookies in Internet Explorer

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3.1.  Click the gear icon in the top right-hand corner of Internet Explorer.

 
3.2.  Click Internet Options.

 
3.3.  Select the Privacy tab and then Advanced Settings.


3.4.  Under Third Party Cookies, select Accept and then OK.

 

4.  Enable Third Party Cookies in Edge

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4.1.  In the top right corner, select the ellipses ... and then select Settings.


4.2.  A pop out menu will appear from the right, select Privacy & Security.

 


4.3.  In the Cookies dropdown, make sure that Don't block cookies is selected.

 

5. Enable Third Party Cookies in Safari

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Please note: as of Safari 13.1, third party cookies are blocked by default. For more information, visit Webkit's article: 
Full Third-Party Cookie Blocking and More.  

5.1.  Open Safari and go to the right-hand corner and click on Safari -> Preferences from the drop down menu.

 
5.2.  Navigate to the Privacy Tab and make sure "Prevent cross-site tracking" is unchecked. 

 

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6. Enable Third Party Cookies for Safari on iOS

Please note: as of Safari 13.1, third party cookies are blocked by default and will break an embedded object. For more information, visit Webkit's article: 
Full Third-Party Cookie Blocking and More.  


iOS 10.3.2

6.1. Go to your phone's Settings and choose Safari.


6.2.  Set Block Cookies to Always Allow.

 iOS 11

6.3.  Go to your phone's Settings and choose Safari. Uncheck Prevent Cross-Site Tracking (Fig. 20).

 

© 2017 by KJB Procurement Ltd.

Company number: 10897116 

VAT number: 274578364

Registered in England & Wales

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